Ep22: Cleaning a 2018 BMW X5

Today on the Confessions Of A Car Cleaner podcast, we’re talking about Cleaning a 2018 BMW X5 with a bad case of “bird bombing” (or so I thought…).

The car belongs to an older client of mine, whom I hadn’t seen in over a year. He responded to a “reactivation offer” I sent him, and wanted to schedule his car for cleaning.

Because business was a bit slow at the time, I booked him in right away, skipping the crucial steps of inspecting the car first and asking him a few qualifying questions.

As it turns out, that came back to bite me in the butt…

This is a great episode to listen to, especially if you find yourself in the above situation.

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