Mistake #1: Choosing a car cleaning service based on low price
Low price could be a problem in three ways:
Low price can be the bait that attracts your phone call. But once the car cleaner starts the job, he pressures you into a much more expensive package.
Low price can be for “basic” cleaning. Rarely does the consumer know what this means and, when told, asks for “detailed” cleaning instead, which costs MUCH more.
Low price means the car cleaner has cheap chemicals and equipment (perhaps even rented), which cannot match the cleaning performance of the superior chemicals and equipment designed to remove the most soil and contaminants, and leave the least residue behind.
Mistake #2: Choosing a car cleaning service based on a single telephone call
Instead, invite the person to see the car and ask for a specific dedicated quotation. Then you’ll know exactly what the car cleaning company recommends – and you won’t be the victim of high-pressure tactics when the technician arrives to do the scheduled job.
This also allows the car cleaner to see the type of car and the level of soil, so he is able to give you an accurate quotation.
Mistake #3: Choosing a car cleaning service who doesn’t offer a money-back guarantee
Every car cleaning company should be fully accountable for its work. And if you aren’t pleased with the job in every way, you shouldn’t have to pay for it. Period.
Mistake #4: Choosing a car cleaning service without getting comments from its other clients
Any car cleaner can say anything about his past jobs. And, sadly, some of what he says may not be true.
Make sure you ask for references or read comments from current customers so you can depend on the car cleaner and his work.